Come see us at LEAF Festival in Black Mountain, NC OCT 14-17!!

Repair Service (Out of Warranty)

Repair Service (Out of Warranty)

Regular price
Sale price

We get it. Things happen. Sometimes the things we love wear out or break.

Purchase this service and receive pre-paid shipping (both ways) and we repair your item FOR FREE. Items that can't be repaired will be recycled and you receive a gift card as a thank you!**

If your item is less than a year old and has a defect in materials or workmanship, go here for warranty service.

If you want to recycle or trade in your item go here

Out-of-Warranty Repair service includes:
-Pre-paid USPS shipping label to return your item (US lower 48).
-One of the following (or similar): elastic replacement, seam reinforcement, seam repair, or fabric patching.
-Return shipping of your item (US lower 48).

For multiple items or more extensive repairs:
-Contact us before purchasing the repair service. We will evaluate and discuss with you in advance.
-If you want to proceed, you purchase the repair service and we complete the repairs.

If your item can't be repaired, we refund the Repair Service fee
-The repair fee is refunded AND you receive an e-Gift Card (valued at 15% of the item's current price)
-Item is recycled into our reHeat program--to become something new and amazing!

Most repairs are completed in 2-3 weeks, depending on the time of year and designer/seamstress availability

**for genuine Color of Heat items only. All services, products, and prices subject to change without notice