For items less than a year old with defects in materials or workmanship
Warranty Repair Service includes:
-Free USPS shipping, both ways (US lower 48)
-One of the following (or similar): elastic replacement, seam reinforcement, seam repair, or fabric patching
If the item can't be repaired:
-Item is recycled into reHeat Program
-Receive e-Gift Card (item's current value) to choose a replacement item
Item repair times vary. Most repairs are completed in 2-3 weeks, depending on the time of year and designer/seamstress availability
**all services, products, and prices subject to change without notice