Fair Trade

Sustainability

Conscious Consumption

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We get it. Things happen.

Select this service to repair out-of-warranty Color of Heat garments. Please ensure your items are clean/laundered before mailing (a cleaning fee is assessed on dirty items).

If your item is less than a year old and has a defect in materials or workmanship, go here for warranty service.

Rather than repair, if you want to recycle or trade in your item for store credit go here.

Out-of-Warranty Repair Service:
-Pay nothing up front. We email you a pre-paid shipping label (shipping is added later to the repair cost or deducted from store credit).
-We evaluate the item and let you know the cost to repair and return. 
-Typical repairs include: elastic replacement, drawstring retrofit/replacement, seam reinforcement/repair, or fabric patching.
-Repairs typically cost from $5-25 (plus shipping), depending on complexity. For example, we will add or replace a drawstring for $5 plus shipping. Keep in mind not everything can be repaired. 
-After our inspection, we send you an invoice. If you want to proceed: you pay the invoice, we repair and refurbish the item, then we mail it back to you! 

 

If you don't want to proceed, or repair isn't possible, there is no charge to you
-We provide an e-gift card (store credit) based on the item and its condition (minus shipping cost; go here for more info on recycling/trade-in credit)
-The item enters our reHeat program and is typically upcycled into something new and amazing!


If you have a question, contact us!

Most repairs are completed within 2-4 weeks, depending on the time of year and designer/seamstress availability

**All services, products, and policies subject to change without notice

Fair Trade

Sustainability

Conscious Consumption

REVIEWS

Customer Reviews

Based on 3 reviews
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Emma Montgomerie
I love my Color of Heat shorts!

I got a pair of shorts at a festival two years ago and they have been consistently in my warm weather rotation since! After about a year, the elastic in the waistband broke, and I had worn a hole in the seam in the back, so I got the out of warranty repair service. Service was quick, and my shorts are good as new! The back seam is now reinforced and feels super secure. Thanks Color of Heat! Definitely going to get a second pair of shorts soon!

K
Kelly
Amazing repair!

I wore these shorts almost every day for at least 2 summers and finally got a pretty bad tear in them. It was too big to fix myself so I went on the website to buy new ones and saw this option for repair. I was skeptical they would be able to repair this large rip, but they fixed it and you can barely tell it was there! I really appreciated this repair service.

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Nimi Idaikkadar
repair for my shorts

I really love my shorts and so I wanted them to be repaired. The pair was short is it's highest quality and durability. I hope to have them for another 5 years! The service has been impeccable with prompt responses.

FAQ'S

Shipping Information

Free Shipping on orders of $25+

All orders will typically ship within 2-3 working days, unless it is a pre-order product, or stated otherwise.

Returns & Exchange

Our Promise:

We want you to LOVE your Color of Heat purchase--and we promise you will! If you are not satisfied for any reason, you may return new condition items at any time within 30 days.


Returns/Exchanges:

Return new condition items within 30 days of purchase. Contact us here for a return label.


To exchange an item, reach out to us here for a return label. Then just purchase the item you'd like instead from our shop and we will get it to you ASAP. Once we receive the original item back in new condition, we will refund your purchase payment.


Repairs, Recycling, and Warranty:

Together we can break the chain of fast fashion! Learn how here.

How Do I choose the right Size

Warranty, Repairs, & Recycling

NO HASSLE WARRANTY:


We guarantee our items against defects in materials and workmanship for a minimum of 1 year from date of purchase.


We pay for shipping both ways within the United States (lower 48). Outside the US Lower 48, you are responsible for returning the item to us. We will either repair or exchange warranty items. Anything that cannot be repaired will be recycled into our reHeat program. Contact us here to return warranty items.


In-Warranty Repairs: go here


Out-of-Warranty Repairs: go here



REPAIRS & RECYCLING:


Everything, even awesome clothing, has a life cycle.


Together we can break the chain of fast fashion--and create a new cycle: we make a garment; you buy it; you love it; and someday you return it to be repaired or transformed it into something else.


And, from there, a NEW cycle continues. So, if you are ever finished with a Color of Heat garment, please don't throw it away! We will actually pay you to send it back to us!


Wear your Color of Heat garment until it can't be worn anymore--then return it to us to be repaired or recycled in exchange for COH cash:


reHeat Recycling Program: go here

About Fine fabrics

Our fine fabrics are 100% premium cotton in ultra fine weaves. 

They are woven in Northern Thailand, local to our operations there.

These fabrics offer beautiful colors & patterns with a very soft hand-feel and variety of weights.

More to explore

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