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Returns & Exchange
We want you to LOVE your Color of Heat purchase--and we promise you will! If you are not satisfied for any reason, you may return new condition items at any time within 30 days.
Return new condition items within 30 days of purchase. Contact us here for a return label.
To exchange an item, reach out to us here for a return label. Then just purchase the item you'd like instead from our shop and we will get it to you ASAP. Once we receive the original item back in new condition, we will refund your purchase payment.
Repairs, Recycling, and Warranty:
Together we can break the chain of fast fashion! Learn how here.
How Do I choose the right Size
Warranty, Repairs, & Recycling
NO HASSLE WARRANTY:
We guarantee our items against defects in materials and workmanship for a minimum of 1 year from date of purchase.
We pay for shipping both ways within the United States (lower 48). Outside the US Lower 48, you are responsible for returning the item to us. We will either repair or exchange warranty items. Anything that cannot be repaired will be recycled into our reHeat program. Contact us here to return warranty items.
In-Warranty Repairs: go here
Out-of-Warranty Repairs: go here
REPAIRS & RECYCLING:
Everything, even awesome clothing, has a life cycle.
Together we can break the chain of fast fashion--and create a new cycle: we make a garment; you buy it; you love it; and someday you return it to be repaired or transformed it into something else.
And, from there, a NEW cycle continues. So, if you are ever finished with a Color of Heat garment, please don't throw it away! We will actually pay you to send it back to us!
Wear your Color of Heat garment until it can't be worn anymore--then return it to us to be repaired or recycled in exchange for COH cash:
reHeat Recycling Program: go here
I got a pair of shorts at a festival two years ago and they have been consistently in my warm weather rotation since! After about a year, the elastic in the waistband broke, and I had worn a hole in the seam in the back, so I got the out of warranty repair service. Service was quick, and my shorts are good as new! The back seam is now reinforced and feels super secure. Thanks Color of Heat! Definitely going to get a second pair of shorts soon!
I have a pair of shorts that I love, and I got this as a birthday present for my dog so we could be twins. He looks and feels like the most handsome boy in the world with it on.
I've never seen anything like this throw before, the fabric is beauuuutiful. You can definitely tell it is handmade!
I love my new fanny pack. Its beautiful. Made well. Lots of space. Love, Love, Love it!
I absolutely love my throw I bought it this year at bonnaroo and couldn’t be happier it rolls up perfect to fit in my bag and it kept me pretty warm at night when it was cool . In the day you can sit on it like a blanket! Also the pocket is amazing!! It has a a zipper for your important things !!! 10/10 recommend.
Super comfortable, good style, plenty of pockets, do wish back pocket was a little deeper otherwise 10/10 shorts.
I bought my original festival wearable throw at 420 Fest in Atlanta two years ago. I use the throw as a poncho/wrap during the fall and winter and love that it’s so easy to take on and off.
I loved my first one so much that I ordered a second in different colors. Although the weather has become warm, evenings are still chilly enough for a wrap. The second one came with a “secret” pocket sewn inside - stash ID, credit card, ticket and more so you don’t need to bring a purse or pack.
I wore these shorts almost every day for at least 2 summers and finally got a pretty bad tear in them. It was too big to fix myself so I went on the website to buy new ones and saw this option for repair. I was skeptical they would be able to repair this large rip, but they fixed it and you can barely tell it was there! I really appreciated this repair service.
I love these because they can hold all of my long thick hair AND they don’t damage my hair like traditional hair ties.
I saw this on a woman in her campsite while I was out running. I stopped my run to inquire about it. The color I wanted went out of stock so for months I waited for a restock, so I could order. We went to dinner with me in my wearable throw last night. We wound up with a two hour wait outside in the cold. My husband and I were sitting in a porch swing when he said I want under your blanket. I undid it and wrapped him up with me. Romantic snuggles. Love this thing now for more than how cute it was!
Outside of work I have worn shorts the majority of time over many years. I have purchased well over 100 pairs of shorts from countless merchants. These COH shorts are by far the most comfortable ones I've ever worn. It is hard to tell you even have them on as they are gossamer-like. Color choices/patterns are ample. Materials (cotton and bamboo) are high quality and workmanship is top notch. The HUGE pockets are unparalleled and very functional/appreciated. The elastic waistband is another welcomed and functional touch. I was so impressed/happy upon receiving my first pair that I ordered another pair that same day. The COH story, mission statement, sustainability practices, and overall ethos cannot be argued, is most admirable, and should resonate with anyone. I will usher in the shorts-wearing weather here in Ohio this year right now; calendar be damned!
I have three of your tops and LOVE them. They fit me perfectly, are beautiful, comfortable, and easy care. I would love more batik or solid colors, so let me know if your next batch includes those. Thank you!
I bought a 4 pocket pashmina last weekend at Leaf Fest & I literally haven't taken it off!!I'm so in LOVE with it.I just came to peruse the website to get some more goods.what a beautiful company with a great mission.
so excited to support you guys!It's a win/win.
This bag is perfect for my makeup or toiletries when I travel. Additionally, the fabric feels very high quality and I love the pattern!
Our colorful festival fabrics are a blend of cotton + bamboo viscose and are very breathable and cooling despite having a wonderfully soft and thick hand feel.
Comfortable and forgiving, this pre-shrunk fabric is easy care, can go in the dryer on low, and does not need to be washed super frequently.