Repair Service (Out of Warranty)

Repair Service (Out of Warranty)

1 review
$12.00

We get it. Things happen. Sometimes the things we love wear out or break.

Purchase this service and receive pre-paid shipping (both ways) and we repair your item FOR FREE. Items that can't be repaired will be recycled and you receive a gift card as a thank you!**

If your item is less than a year old and has a defect in materials or workmanship, go here for warranty service.

If you want to recycle or trade in your item go here

Out-of-Warranty Repair service includes:
-Pre-paid USPS shipping label to return your item (US lower 48).
-One of the following (or similar): elastic replacement, seam reinforcement, seam repair, or fabric patching.
-Return shipping of your item (US lower 48).

For multiple items or more extensive repairs:
-Contact us before purchasing the repair service. We will evaluate and discuss with you in advance.
-If you want to proceed, you purchase the repair service and we complete the repairs.

If your item can't be repaired, we refund the Repair Service fee: 
-The repair fee is refunded AND you receive an e-Gift Card (valued at 15% of the item's current price)
-Item is recycled into our reHeat program--to become something new and amazing!

Most repairs are completed in 2-3 weeks, depending on the time of year and designer/seamstress availability

**for genuine Color of Heat items only. All services, products, and prices subject to change without notice

Customer Reviews

Based on 1 review
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Nimi Idaikkadar
repair for my shorts

I really love my shorts and so I wanted them to be repaired. The pair was short is it's highest quality and durability. I hope to have them for another 5 years! The service has been impeccable with prompt responses.

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Let customers speak for us

from 72 reviews
Perfect tops

I have three of your tops and LOVE them. They fit me perfectly, are beautiful, comfortable, and easy care. I would love more batik or solid colors, so let me know if your next batch includes those. Thank you!

claudia
Top: Large
Score!!!!

I bought a 4 pocket pashmina last weekend at Leaf Fest & I literally haven't taken it off!!I'm so in LOVE with it.I just came to peruse the website to get some more goods.what a beautiful company with a great mission.
so excited to support you guys!It's a win/win.

Lizzie Easton
4 Pocket Pashmina
Amazing Product!

This bag is perfect for my makeup or toiletries when I travel. Additionally, the fabric feels very high quality and I love the pattern!

Abigail R
Kit Bag, Large

Wearable Throw

Tyler Willis
Wearable Throw

Shorts: Large Slim

Rick Riles
Shorts: Large Slim

Shorts: Small Slim

Ross Freeman
Shorts: Small Slim
Wearable throw

I love the colors , the weight, and the versatility of this piece.

Rebecca Bundrick
Wearable Throw
Cosmetic bags

My daughter loved these!!! Perfect size and vibrant colors.

Shannon M
Kit Bag, Large
My new favorite accessory!

Oh how I love my throw! I received my throw for Christmas and instantly fell in love. It's great to have when you get cold and lightweight enough to carry around. I keep it in my car so I always have it.

Lynne Zickel
Wearable Throw
Excellent brand

I want to thank you all for being so kind. When I met you in person and purchased my very first shorts. To now, where I purchased my second! I do plan on shopping with you guys more! I also hope to see you all around!

Willis Benjamin Ray Sergent
Shorts: Large Slim
Tote bag

I absolutely love the bag and quality. It is my favorite knitting bag along with my Consuela!

Jan
Tote Bag

Tote Bag

Rebecca Bundrick
Tote Bag
repair for my shorts

I really love my shorts and so I wanted them to be repaired. The pair was short is it's highest quality and durability. I hope to have them for another 5 years! The service has been impeccable with prompt responses.

Nimi Idaikkadar
Repair Service (Out of Warranty)

I don't know because I sent it as a gift and haven't heard back how he likes it.

Jennifer Foster
Kit Roll

It looks and feels great !! Ive gotten a number of comments. The colors and designs of the material remind me of Nepal. I’ve been to Nepal 3 times and certainly hold the Nepalese close to my heart.

Randolph Thompson
Hoodie